Last Updated: 29/05/2025

Welcome to sacredboswellia.com. These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website and the purchase of products offered by Asrar Al Luban Trading, based in Salalah, Oman.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Company Information

Business Name: Asrar Al Luban Trading
Commercial Registration Number: 1588863
Website: https://www.sacredboswellia.com
Email: info@sacredboswellia.com
Phone: +968 94002109
Business Address: Alfaruq Street, Salalah 211, OMAN

2. Use of the Website

You must be at least 18 years old or the age of majority in your jurisdiction to use this website and make purchases. You agree not to use the website for any unlawful purpose or in any way that may damage, disable, or impair the website.

3. Products & Pricing

We offer high-quality, natural frankincense and related products. All descriptions, images, and pricing are subject to change without notice. We reserve the right to discontinue products at any time.

Prices are listed in USD unless otherwise stated. Duties, taxes, and import fees (for orders outside Oman) are the responsibility of the customer.

4. Orders & Payments

Orders are processed securely through our online payment system. By placing an order, you agree to provide accurate, complete, and current billing and shipping information.

We reserve the right to cancel or refuse any order at our discretion, including for suspected fraud or violation of these Terms.

5. Shipping & Delivery

We ship internationally. Delivery times vary by destination and carrier. While we aim to fulfill orders promptly, we are not responsible for delays caused by customs, natural events, or courier issues.

Customers are responsible for verifying import laws in their country before ordering. Sacred Boswellia is not liable for any customs restrictions, delays, or confiscations.

6. Returns & Refunds

Due to the nature of our products, we only accept returns on unopened, unused items within 14 days of delivery. Customers must contact us at info@sacredboswellia.com before returning any item.

Refunds are issued to the original payment method after inspection. Shipping fees are non-refundable unless the product was damaged or incorrect.

7. Privacy Policy

We respect your privacy and are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and store your information. By using our website, you agree to that policy.

8. Intellectual Property

All content on this website, including product descriptions, images, logos, and designs, is the property of Asrar Al Luban Trading and protected by intellectual property laws. You may not use or reproduce any content without prior written consent.

9. Limitation of Liability

Our products are offered for personal use and traditional purposes only. We do not make medical claims. Always consult a qualified healthcare provider before using herbal products.

To the maximum extent permitted by law, Asrar Al Luban Trading shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

These Terms are governed by the laws of the Sultanate of Oman, without regard to its conflict of law provisions. For international customers, compliance with local laws (including those of the USA, EU, and others) is the responsibility of the buyer.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting. Continued use of the website indicates acceptance of the revised Terms.

12. Contact Us

If you have any questions regarding these Terms, please contact us:

📧 Email: info@sacredboswellia.com
📞 Phone: +968 94002109
📍 Address: Alfaruq Street, Salalah 211, OMAN
🔢 CR Number: 1588863