Last Updated: 08/08/2025
1. Eligibility for Returns
Due to the nature of our products, returns are only accepted if the item is damaged, defective, or incorrect upon arrival.
To be eligible:
- Notify us within 7 days of receiving the item
- Provide proof (photos) of the issue
- Item must be unused and in original packaging
2. How to Request a Return
Email us at info@sacredboswellia.com with your order number and issue description. We will guide you through the process.
3. Refunds
If approved, refunds will be processed to your original payment method within 5–10 business days.
4. Shipping Costs
Return shipping is the responsibility of the customer unless the product was incorrect or damaged upon delivery.